Last updated: Novemeber 04, 2024
This notice explains how Zone Game 3D (referred to as "we" in this notice) collects, stores, uses, or otherwise processes the personal data of end users of our Services as defined below (referred to as "you" in this notice), and what rights you have if we are processing your personal data.
In this notice, "Services" refers to our Games, Websites, and any related services or properties we control; "Games" refers to the games, applications, and other products we publish; and "Websites" refers to websites and other online properties we control, including this website. The expression "your data" is used when referring to personal data that relates to you as an identified or identifiable individual.
It is important that you read this notice before accessing or using the Services so that you are aware of how and why we may use data relating to you. In addition to this notice, we encourage you to carefully review our Terms of Service, which govern your use of our Services.
In matters related to this notice, you can reach us by email at [email protected].
For the performance of our contract with you, your data may be processed as necessary to:
- create and maintain an account for you in our Games or other Services where applicable,
- enable you to play our Games or use our other Services,
- provide the correct version of our Games or other Services to you (for example, selecting an appropriate language version for you), where available, enable you to communicate with other users in our Games or other Services (for example, by providing chat, forums, or other similar features),
- send you service-related communications (for example, technical notices, security alerts, or administrative messages), or
- verify your purchases or other transactions in our Games or other Services.
Based on our legitimate interest to make our Services the best they can be, your data may be processed to:
- operate and maintain our Services (for example, by making sure our Services are secure and function as intended),
- troubleshoot or debug any bugs, errors, or other issues in our Services,
- measure and analyze the use of our Services or data we collect through our Services (for example, to discover trends or other insights or to inform our operations),
- create data that is not identifiable to you (for example, aggregate data), which we may then use and share freely,
- conduct surveys or other research to learn more about our users, or
- improve our current Services or develop new Services.
Based on our legitimate interest to make sure you have the best possible user experience in our Games, your data may be processed to:
- personalize your gameplay experience in our Games based on your activity,
- provide you with offers and rewards in our Games based on your activity,
- where available, enable your gameplay across multiple devices (for example, by allowing you to connect a third-party account with our Games for that purpose),
- where available, provide social features (for example, clans, matchmaking, or leaderboards) or events in our Games or other Services,
- handle your support requests or otherwise manage our relationship with you, or
- send you service-related communications (for example, technical notices, security alerts, or administrative messages).
In addition, your data may be processed for additional purposes which are compatible with any of the purposes listed above.
Your data is not used to make automated decisions which significantly affect you. By an "automated decision", we mean a decision made by an information system without any human intervention.
Advertising funds our Services and enables us to make our Games available free of charge. In our Games, we show our own ads and also ads from third parties. We also advertise outside of our Services on third-party properties such as websites or applications. This section provides more information on how we may use your data for advertising purposes, and how you can control the use of your data for these purposes.
When you see ads in our Games, we may share your Advertising ID and IP address with our advertising partners. Our advertising partners may also collect information directly from our Games through technologies such as software development kits (SDKs). In each case, they may use your data for a number of purposes, including to limit the number of times you see an ad or to personalize the ads you see to make them more relevant to you (for example, based on the past activity they have associated with your Advertising ID). For more information on our advertising partners and their privacy policies, please refer to section 6 of this notice.
When you see our ads outside of our Services (for example, on third-party properties such as websites or applications), the ad network involved in delivering that ad to you may, based on information such as the past activity they have associated with your Advertising ID, have determined that you may be interested in our Services. Ad networks may also use your data to:
- limit the number of times you see our ads,
- inform users who have previously played our Games about new content, updates, or other news related to those Games, or
- refrain from showing our ads to users who already play the Game being advertised.
In addition, ad networks may provide services where they use Advertising IDs or other identifiers to find users who are likely to be interested in our Services because their past activity or interests are similar to those of others known by the ad network to use our Services.
For both ads in our Games and our ads outside of our Services, Advertising IDs or other identifiers are also used for ad measurement, which involves the collection of metrics such as total views, clicks, or installs generated by an ad. Measurement data may be directly or indirectly collected or received by multiple parties involved in ad delivery (including us and our advertising partners), for example through technologies such as web beacons inserted into ads. It is used for purposes such as to provide measurement services, to detect, investigate and prevent fraud or fraudulent behavior, or to settle payments between the parties involved in ad delivery.
Like most websites today, our Websites may use cookies or similar technologies (for example, local shared objects or web beacons).
A "cookie" is a small file your browser stores when told to do so by a website. Cookies can be set by either the website you visit ("first-party cookies") or a third party involved in providing content, functionality, or services such as analytics or advertising for the website you visit ("third-party cookies"). Cookies are typically used to identify or "remember" your device, for example to enable functionality, facilitate audience measurement, improve performance, or store your preferences.
Using your browser or device settings, you can control the use of cookies, for example by disabling some or all cookies or configuring your browser or device to notify you when cookies are being set. However, please consider that disabling cookies may affect your ability to use the Services.
The following data relating to you may be processed:
- your name, email address, or other contact information if you have provided them to us (for example, when registering an account),
- online identifiers such as your in-game alias, IP address, identifiers assigned to your account, or hardware or operating system based identifiers including your Advertising ID,
- technical information about the device you use to play our Games or use our other Services (for example, information about its type, model, manufacturer, operating system, language, display, processor, or memory),
- your coarse location (for example, country, state, or city), inferred from your IP address,
- information about your use of the Services (for example, information about your progress in our Games, your visits to our Websites, or your interactions with ads in our Games),
- information about your interactions with our ads outside of the Services (for example, on third-party websites or applications), including information on how you were referred to our Games or other Services,
- crash logs or other information related to bugs, errors, or other issues in our Services,
- inferences we make based on your activity in our Services,
- messages or other communications you send to us or through the Services (for example, your chat messages in our Games or emails you send to our support team),
- if you choose to connect a third-party account (for example, a social media account) with our Services, information we receive from the third-party account provider (for example, an account name, identifier, or email address to enable cross-device gameplay or a profile name, picture, or friends information to provide social features),
- if you make purchases in our Games, information we receive from third-party payment service providers to validate those purchases,
- if you participate in our surveys or other research, any comments, feedback, responses, or other information you provide to us when doing so (for example, information about your background or experience with our Games),
- any other information you choose to submit to us through our Services or otherwise, and
- with your consent, other information explained to you when asking for your consent (for example, your GPS location for location-based experiences).
We do not expect or intend to collect or otherwise process any special categories of data relating to you. By special categories of data, we mean genetic, biometric or health information, information revealing racial or ethnic origin, sex life or sexual orientation, political opinions, religious or philosophical beliefs or trade union membership, or information about your criminal offences or convictions. Please do not provide this kind of information to us or make it available through the Services.
Data relating to you may be collected from the following sources:
- directly from you when you submit it to us,
- directly from you and/or your device by automatic means when you use our Services or interact with our ads outside of our Services, including through cookies or similar technologies or software development kits (SDKs),
- if you interact with ads in our Games or our ads outside of our Services, from our advertising partners involved in the delivery and measurement of those ads,
- if you choose to connect a third-party account with our Services, from the third-party account provider,
- if you make purchases in our Services, from the third-party payment service provider involved in those transactions, or
- with your consent, from other sources explained to you when asking for your consent.
Providing data to us is not mandatory. However, we are unable to provide the Services, or some parts or features of the Services, without processing your data. If you use our Services, data relating to you will be collected for some or all of the purposes described in this notice, depending on the Services you decide to use and your choices when using them. You have a number of options to limit or control the extent to which your data is processed. For example, you can choose to not connect your third-party accounts with our Games, use your device settings to reset or limit the use of your Advertising ID, or disable some or all cookies from your browser settings.
Your data will be kept for as long as necessary to achieve the purpose(s) for which it was collected, including to provide you with the Services. Inactive accounts in our Services may be periodically deleted or de-identified. After the applicable retention period, your data will be either deleted or de-identified or, if neither is possible, isolated until deletion or de-identification is possible. Data that is not identifiable to you (for example, aggregate data) may continue to be used after the applicable retention period.
Your data is secured with measures that provide a level of security appropriate for the degree of risk involved with the processing activities described in this notice. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures employed vary, but typically include, for example, encryption in transit, pseudonymization of identifying data where feasible, and controls to limit access to services or systems that contain personal data.
If we are processing your data, you have the right to:
- access, correct, or request the deletion of your data,
- request us to restrict our processing of your data,
- object to our processing of your data to the extent our processing is based on our legitimate interests or the legitimate interests of a third party, or
- where technically feasible, request a copy of the personal data you have provided to us in machine-readable format.
Where our processing of your data is based on your consent, you also have the right to withdraw your consent at any time. Please be aware that we may continue processing your data despite your withdrawal of consent, if we have a lawful basis for doing so.
To access your data in our Games or to request its deletion, please use the automatic tools provided in our Games. These tools are specific to each of our Games. You will find them in the game settings under "Terms & Privacy" or a similarly named option. On the same page, you can also opt out of our personalized offers, where applicable. We ask you to primarily use these tools to submit requests, because that helps us validate, process, and fulfill your request more quickly and reliably.
To exercise any of your rights, you may also contact us at [email protected]. To fulfill requests submitted by email, we may need to confirm your identity to verify your right to make the request, which may involve requesting additional information from you. For example, we may ask you to provide sufficiently detailed information about the account to which the request relates to enable us to confirm that you are the account holder or acting on their behalf. While we will usually not do so, we reserve the right to charge you an appropriate fee for the exercise of your rights where permitted by applicable laws and regulations.
Under our Terms of Service, you represent that you are at least 13 years of age. However, we do not know the specific age of individual users of our Services. If you are under 13 years of age, please do not provide your personal data (including your name, address, telephone number, or email address) to us or use the Services to make your personal data available to others.
If we discover that we hold personal data relating to a user under 13 years of age, we will take appropriate measures to ensure that we process that data according to the requirements of applicable laws and regulations or promptly delete the data from our records. If you have reason to believe we hold personal data relating to a user under 13 years of age, please contact us.
We may update this notice from time to time, for example due to changes in our operations or the legal obligations that apply to us. Updates will be made available here. We may also inform you of any changes by other means that are appropriate to the significance of the changes.